This week will be my last week working for the company I started at as a Graduate in 2010. I have some great memories because it’s where I cut my teeth as a Business Development Manager. However, on Friday. I will leave my desk in my shiny, corporate, open-plan office for the last time.
I. Can’t. WAIT!
I think it’s important to try and do what you love, and love what you do, and all those clichés. If that means that you want to do Tai Chi at sunrise, eat oatmeal and work from home (so that you can be around enough to look after the Corgi that you’re dying to get, obvs!) then work out a way to manoeuvre yourself into a position where you have the time and money to do those things. This is what I’ve been trying to do – position myself – not Tai Chi…
So I’m taking a chance and striking out for a new adventure in a position that is a step up from the one I’m leaving but in a completely different industry (the exciting world of Corporate Tax!).
The problem now of course, is trying to extricate myself without damaging any relationships on the way out. I’ve been casting around for tips on managing this sort of situation diplomatically and it all seems to come to “why do you even care – you’re leaving!”.
Sigh. I KNOW lots of people would think I’m mad for bothering about it but some of these people I’m leaving behind are my friends (yeah, yeah I know, rookie error numero uno – colleagues are not your bezzies). You’ve got to understand that it was very difficult to navigate the undercurrents of office politics when I first started, so I very easily fell into the trap of adding workmates on Facebook. I would not recommend this now of course but I’ve amped up my security settings and have them on my limited profile list. I guess the first job of the exit plan will be to cull unnecessary contacts. Sad times.
The other reason for caring is that, to use another tired cliché, I don’t want to burn any bridges. You just don’t know when you’re going to come across people again, or when you’ll want to call in favours. I’m trying to take a leaf out of my COO’s book. He’s like a Master of Puppets, he seems to be able to call in favours from all sorts of people in his network. Whether he used to work with them, or for them, or knows them as another dad in the school playground, or plays football with them or (and this actually happened) bumped into them on a night out and got chatting about business. It seems to me that it’s good to keep your options open.
So far, I think I’ve managed not to be a bitch. The only thing I have to be careful of, is not letting my glee at moving on lower the morale of those I’m leaving behind. I guess it depends on your reasons for leaving but it’s hard not to get dragged into exacerbating negativity with others saying “get out while you can”, “save yourself” etc. I still find it hard not to agree with whingers when I have my own frustrations. This is something that’s going in the “could do better” section of my mental report card. I didn’t say I had it all sussed.
These are the things I have done (or am in the process of doing) to minimise the bitch factor:
1. Resign IN PERSON
Try to break the news nicely, face to face. You will still be expected to hand in a Resignation Letter but try to talk to your boss first and hand it in after you’ve spoken to him in person. This way, it won’t look like you are trying to avoid confrontation (even if you’re base instinct is to leg it!) and your boss will be grateful for your mature approach. As a bonus, it may open up a new conversation about how they can convince you to stay, which may lead to a better deal.
You will need to be empathetic but not big-headed. It’s important to remember that no matter how good you are at your job, no-one is irreplaceable (cue Beyoncé). So, when talking about resigning, bear in mind that your manager might be upset, disappointed or (disconcertingly) chilled out. However they react, you should show them that you understand the position this leaves the company in and that it’s not a decision you have taken lightly. Don’t overdo it though, or it will sound like you think they’ll never survive without you and that you’re pleased to be stickin’ it to the man! (move over Bey! Jack Black iz in da house!).
You’ve also got to be mentally prepared for their reaction and take it on the chin. Things could get personal, they may bring up your performance or behaviour. If your boss reacts very negatively, you should be positive. If you’re a salesperson like me, think of it like selling them the idea that “change is good”. This is just another pitch. It’s hard to call it and you probably won’t know how it’s going to go until you actually say the words.
One of the reactions you should be ready for, but not necessarily expect, is the counter-offer…
If a business wants to keep you, they may try to negotiate the terms of your contract so that you’ll agree to stay. So – before you do any of this, you need to be sure of the reasons why you’re resigning.
For me, I wanted a better salary, better prospects of becoming a senior manager and to work in an office where I didn’t feel disadvantaged by the impression I made as a graduate.. I wasn’t interested in giving my boss empty threats as a bargaining tool because I believe in fair and open negotiations and am not interested in games. While I don’t condone this sort of bargaining, it seems to be quite common. BE CAREFUL if this is your reason for handing in your resignation. I heard about a girl who did this and her boss called her bluff and let her go. She was worse off because of it and even tried to get him to re-hire her (to no avail) 6 months later. You have been warned.
That said, there is nothing wrong with being open to negotiation, if the opportunity arises. Just make sure you know what you’re ideal solution is and that any outcome helps you as well as them.
Either way, it is imperative that you know your own mind.
Once your decision has been made, assuming there is no more negotiation to be had, stick to that decision and DON’T WAVER! No-one will appreciate you messing around because your decision will impact your colleagues, the working environment and, potentially, the business.
2. Help Where you Can
Apparently it’s quite common for people in client-facing roles to be put on Gardening Leave. Sadly, this was not the case for me because my skills as a Spanish translator were needed at the time. I just had to agree to be careful about what I say to clients and I was flattered that they trusted me (but bummed that I wouldn’t get a free month off!).
If you’re not put on Gardening Leave, offer to help in any way you can (except not quitting). You could offer to help find or train your replacement, to write a manual or leave instructions, to save the files necessary to do your job in a certain folder, to leave a list of websites/ apps/ tools and the appropriate login information, etc. Such assistance, should, most of the time, be gratefully accepted and remember, going back to the whole thing about not burning bridges, one good turn deserves another (you scratch my back and… argh! What IS IT with all the cheesy catchphrases today?).
3. Take Care of Business
If you have to work your notice, the time will seem to drip by so damn slowly that you will feel yourself going mad by the second. My solution to this, is (illogically, perhaps) to keep busy. There’s not much point starting anything new but you may as well complete all the tasks that you can finish in the time you’ve got left. If you’re a loser like me, you might turn this into a bit of a game (okay, I hear you laughing, forget I said that…).
4. Cleanse
If you’ve got a work phone and laptop, it would be prudent to double-check that you don’t have any personal data or files on there (!). No-one wants to see the gazillion duck-pout selfies you took when you were bored on the train.
You may also want to see who, on your list of Outlook/LinkedIn contacts, would be useful to you going forward. You want to plan who you are going to approach for recommendations and who you will continue to network with for future business prospects.
Once you’ve done that, clean up your email inbox, and your desktop and folders, etc. Then, set your phone/ laptop back to factory settings, or call your IT Support Provider and ask them to close your profile down.
5. Say Goodbye
Lastly – this is the bit I’m doing on Friday – wash up your mug, pack your things, and say your goodbyes and thank yous in person. After all, you might still want a recommendation out of them, right?
Sneaky number 6… Pubbage!
You might also get a few drinks in with your (ex)workmates as a last goodbye but don’t go too mental. You’ll need to be bright-eyed and bushy-tailed for your new job!
If you’ve got any tips of your own, feel free to add them in the comments below!
Peace out!